Comparison
Heard vs Canny
Both give your users a public place to request features and vote. Canny is the category leader with a big platform around it. Heard is the simple free one. Here is the honest version.
Heard
Pick Heard if you want a free public feedback board on your SaaS today: one script tag, anonymous votes, up to 3 boards.
Canny
Pick Canny if you have a team and budget and want roadmaps, deep integrations, and AI feedback capture from the category leader.
Side by side
Feature by feature
| Heard | Canny | |
|---|---|---|
| Price | Free. Up to 3 boards, no credit card, no paid plan today. | Free plan, then Pro at $79 per month billed yearly; Business is custom. |
| Free tier limit | 3 boards. Posts, votes, and voters are never metered. | 25 tracked users (anyone who posts, votes, or comments). Past that, it auto-upgrades to a paid tier unless you set a spend limit. |
| Voting | Anonymous. No visitor accounts exist. | Voters count as tracked users on your plan. |
| Setup | Pick a name and slug, paste one script tag. The widget adds a Feedback button to your site. | Boards plus feedback capture from Intercom, Zendesk, Slack, and a Chrome extension. |
| Roadmap | A status on each post: planned, in progress, shipped. No separate roadmap view. | A dedicated public roadmap feature. |
| Changelog | Builds itself from shipped posts; every entry started as a user request. | A dedicated changelog feature. |
| Integrations | Slack and Discord webhooks, email alerts, CSV export. | 15+ integrations, including Jira, Zapier, Salesforce, HubSpot, and GitHub. |
| AI | None. | Autopilot captures feedback automatically and AI helps prioritize it. |
| Team | One sign-in per account; you triage your own boards. | 5 managers on the free plan, more on paid tiers. |
| Track record | New and small, run by one maker in the open. | Reports 100K+ registered companies. |
Heard
- Price
- Free. Up to 3 boards, no credit card, no paid plan today.
- Free tier limit
- 3 boards. Posts, votes, and voters are never metered.
- Voting
- Anonymous. No visitor accounts exist.
- Setup
- Pick a name and slug, paste one script tag. The widget adds a Feedback button to your site.
- Roadmap
- A status on each post: planned, in progress, shipped. No separate roadmap view.
- Changelog
- Builds itself from shipped posts; every entry started as a user request.
- Integrations
- Slack and Discord webhooks, email alerts, CSV export.
- AI
- None.
- Team
- One sign-in per account; you triage your own boards.
- Track record
- New and small, run by one maker in the open.
Canny
- Price
- Free plan, then Pro at $79 per month billed yearly; Business is custom.
- Free tier limit
- 25 tracked users (anyone who posts, votes, or comments). Past that, it auto-upgrades to a paid tier unless you set a spend limit.
- Voting
- Voters count as tracked users on your plan.
- Setup
- Boards plus feedback capture from Intercom, Zendesk, Slack, and a Chrome extension.
- Roadmap
- A dedicated public roadmap feature.
- Changelog
- A dedicated changelog feature.
- Integrations
- 15+ integrations, including Jira, Zapier, Salesforce, HubSpot, and GitHub.
- AI
- Autopilot captures feedback automatically and AI helps prioritize it.
- Team
- 5 managers on the free plan, more on paid tiers.
- Track record
- Reports 100K+ registered companies.
Competitor details checked on August 7, 2026 on canny.io and canny.io/pricing. Pricing changes; confirm with them before you decide.
The short version
Where each one wins
Heard wins on
- Free with no user meter: votes and voters are never counted against a plan.
- Anonymous voting: users never sign up or leave an email just to upvote.
- Live in under a minute: one script tag, or just share your board link.
- The loop closes itself: status changes and your replies email whoever asked.
- Every board gets a public changelog built from what you ship.
Canny wins on
- Dedicated public roadmaps, not just statuses.
- 15+ integrations: Jira, Zapier, Salesforce, HubSpot, GitHub, and more.
- Autopilot AI captures and prioritizes feedback for you.
- Team features, from 5 managers on free to SSO and CRM sync on Business.
- Maturity: 100K+ registered companies and years of polish.
If you are past product-market fit with a team behind you, buy Canny; it will earn its price. If you are a small SaaS that just wants to hear its users, start with Heard. Your data exports to CSV whenever you want it, so trying it costs nothing. Looking for the free-tier details? See the free Canny alternative breakdown
FAQ
Common questions
Is Heard really free?
Yes. Free accounts get up to 3 boards, and posts, votes, and voters are never metered. There is no paid plan today. If plans ever change, the terms promise clear notice first, and your data stays exportable as CSV.
Does Canny have a free plan?
Yes. Canny's free plan covers 25 tracked users, meaning anyone who posts, votes, or comments. Past 25, Canny auto-upgrades you to the next paid tier unless you set a monthly spend limit. Pro costs $79 per month billed yearly (checked on canny.io/pricing, August 2026).
Do my users need accounts to vote on Heard?
No. Voting is anonymous: a random voter ID in the browser keeps it to one vote per person per idea. Users only leave an email if they want updates when the status changes.
Which should I pick, Heard or Canny?
Pick Canny if you have a team, budget, and need roadmaps, integrations, or AI; it is the category leader. Pick Heard if you are a small SaaS that wants a free public board with anonymous votes running today.
Can I take my data if I leave Heard?
Yes. Every board exports to CSV from the admin at any time, and you can delete your boards and everything on them yourself.
Free to start
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Up to 3 boards free. One script tag, no credit card, live in under a minute.
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